Alex Jones, who is presenting the session entitled ‘Using Becta’s FITS Material to Structure Technical Support’ has created a Naace Blog.
Just a week before having to present to conference I feel nervous. Nerves come from wanting to get across to as many people as possible the great strengths of this approach to technical support whilst being very aware of how dry and uninteresting the material can be. All my experience in ICT in schools is that the technical support stuff is absolutely vital for all of the glamorous, exciting, cutting edge stuff with students to work. If technical support works well nobody notices it. If it fails to do its job then ICT just takes up desk space. So I feel like this presentation might well be one of the most important for the future success of ICT in UK schools.
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